General

We offer FREE shipping for most orders over $99. We are currently developing a universal shipping policy (for very large items, there can be a sizeable fee), but for now our shipping pricing is available on our Shipping & Delivery page here.

We aim to process orders fast. Orders processed here can be overnight, It depends on where you are. In most cases it will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email. Need something urgent? Contact us direct.

Extremely safe. Our store is safe and secure, powered by Shopify, who are PCI Level 1 compliant. We do not store credit card details nor have access to your credit card information.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. As a small, independent business, we are still developing a returns policy that goes above and beyond this protection. During this time, If you are not satisfied with your purchase, we encourage you to get in touch with us, and we'll do our best to help find a solution. Find out more here.

For most cases, we only ship New Zealand wide, but we can arrange special international shipping preferences for specialist items. Contact support@cityhonda.co.nz for details.

Motorcycle

Our parts finder is a quick and easy tool to enable you to search for the parts availble that fit your bike. Please note that not all parts we supply and can source are listed under the parts finder - there may be other parts you can find using our powerful search feature.If you're looking for Genuine Honda Parts click here.Check out our FAQ's here or email support@cityhonda.co.nz for more info.

Yes in some cases, and no in others. We're proud to annouce that you can now purchase bikes from Honda NZ's website directly and parts off the Genuine Honda website. Just select us (City Honda Manawatu) as your dealer, so we're familar with your purchase when you're in need of any support. If you need to talk to a real, speaking, breathing human being, our experienced sales and parts teams will be happy to help guide you to the right bike or part. Contact the guys and girls here.

It's available, trust us! We're currently working on building our website to have these products listed in their own categories, so watch this space. For now, you can always powerful search tool and enter 'women'. Sorry for any inconvinience caused ladies!

Outdoor Power Equipment

Yes, we're proud to have some of the world's highest qualified Husqvarna specialists. Our outdoor power team is also experienced with Walker Mowers, Honda Power Equipment, Hansa Chippers, Briggs & Stratton and more!

Directly with our dedicated team. We're currently expanding our product selection for all Outdoor Power Equipment, so if you're after something specific, please contact support@cityhonda.co.nz and we'll make sure we find you the right part, quickly and easily.

Yes, in most cases our dedicated workhop has technicians with multi-brand experience. If we aren't suited to the job, we'll let you know and steer you in the right direction. To book in a service, contact us here.

Other

We're currently working hard to get this website to a postion where it truely supports riders, outdoor enthusiasts and anyone looking to improve and maintain their property. We have further filters, womens sections, lifestyle sections and more on the way. If you get stuck, or need anything - we're only an email or call away.

Yes! We sure do. We're located in the beautiful Manawatu, and ship NZ wide. We have customers across New Zealand, and we're proud to be 100% Kiwi owned and operated. Find us here.

No, not all products are available in-store. While we are proud to stock New Zealand's leading range of Motorcycle and Outdoor Power Equipment, we can only hold so much in-store. If you'd like to get in a particular product to try on in-store, contact support@cityhonda.co.nz and we'll make sure you're looked after.

Customer support

Call us on (06) 357 7027 - see our opening hours here

Send a message

Try our live chat function or email support@cityhonda.co.nz